Frequently Asked Questions

To register as an artisan, please follow these simple steps: 1. Go to the Login section on KajaArts.com 2. Click on Artist Sign Up 3. Fill in your basic details and create your password 4. Enter your GST number if you have one (you may leave it blank if not applicable) 5. Choose your sale type 6. Submit the registration form Your email ID will be your login ID, and the password you create will be your login password. After registration, please wait for about 30 minutes, then: 1. Log in again using your email ID and password 2. Edit and complete your artist bio 3. Submit your profile Once your profile is approved, you can start uploading your products and begin selling on KajaArts.
Because KajaArts: Has no joining fee Supports handmade Indian art only Offers marketing and sales support Shares 10% of profits for artisan welfare Builds a respectful and transparent ecosystem.
Because you get: Authentic handmade Indian products Direct support to Indian artists Ethical and meaningful shopping A chance to contribute to artisan welfare.
Artists can reach us at - Partner@kajaarts.com or through the Artist Support section on the website
Yes. Artists retain full ownership and rights to their artwork and designs. KajaArts only provides a platform to sell.
KajaArts manages customer communication and keeps the artist informed. Returns are handled fairly, considering both customer satisfaction and artist interests.
Yes. KajaArts promotes artists through: • Website features • Social media campaigns • Festival and special promotions We grow together with our artists.
Payments are settled as per the agreed payout cycle, directly to the artist’s registered bank account after order completion.
KajaArts earns a small marjin or commission on each sale. This supports marketing, platform maintenance, logistics coordination, and customer support.
No. Currently its completely free. There are no registration or listing charges.
Any Indian artist or artisan creating authentic handmade art, handicrafts, or décor items can join KajaArts.
You can reach us at 📧 support@kajaarts.com or through the Contact Us page. We usually respond within 24–48 working hours.
If you receive a damaged, defective, or incorrect product, please inform us within 48 hours of delivery. We’ll assist you with a replacement or refund as per our policy.
Yes, you can cancel your order before it is dispatched. Customized or made-to-order items may not be eligible for cancellation after confirmation.
• Ready products: 5–10 working days • Made-to-order items: 7–21 working days
Yes, international shipping is available for selected products. Details are shared during checkout or by our support team.
Yes, we deliver to most locations across India. Delivery time may vary depending on the product and your location.
Yes. Payments are processed through secure and trusted payment gateways, keeping your information safe.
We accept UPI, debit cards, credit cards, net banking, and wallets. Cash on Delivery is available for selected products and locations.
Simply browse the website, add your chosen product to the cart, and complete checkout. You’ll receive an order confirmation once your purchase is successful.
Handmade products are never identical. Minor differences in color, texture, or design are a sign of genuine craftsmanship, not defects.
Yes. Every product listed on KajaArts is handmade or hand-painted by Indian artists and artisans. Small variations are natural and reflect authentic craftsmanship.
KajaArts believes in long-term impact. We share 10% of our profits with a special Artisan Welfare Fund, which supports: Artisan well-being Skill development Community growth and sustainability When you shop or sell on KajaArts, you become part of this larger purpose.
No. KajaArts works only with handmade products created in India. We do not sell mass-produced, machine-made, or imported items.
We work exclusively with handmade Indian art and handicrafts, including: • Paintings and artworks • Traditional and contemporary handicrafts • Handmade home décor • Hand-painted and hand-crafted lifestyle products All products must belong to Indian art and craft traditions
KajaArts is a platform dedicated to Indian art, handicrafts, and handmade décor items, created by skilled artists and artisans from across India. We work only with authentic, handmade products, ensuring every purchase supports real creators and traditional crafts.
Yes. All artworks listed on our platform are original creations by independent artists. Any artwork that is a reproduction or print is clearly labeled.